User Satisfaction about Mobile Phone Network in the East Midland Area Literature review

User Satisfaction around Mobile Phone Network in the eastside Midland subject atomic number 18a of the UK - Literature review lawsuitUser Satisfaction about Mobile Phone Network in the vitamin E Midland Area of the UKAs a result of this, increased users are able to have access to the radio bandwidth in increased numbers. Nowadays, calls using ready telephones can be made in wider areas. Users of a particular benefit do not own the base stations and use the runny phone inside a private base stations range. There are hundreds of mobile phone networks in the East Midland area of UK. This has created a lot of competition for the new and emerging companies that want to establish their championship in East Midland, UK. In order to gain competitive advantage, companies need to identify and improve their operation in the criteria according to which the users evaluate their performance. The area of East Midlands includes Derbyshire, Rutland, Leicestershire, Northamptonshire, Notti nghamshire, and Lincolnshire. There is a broad range of mobile phone networks functioning in the area that include but are not limited to Tesco Mobile, professional Park UK, G S M International, CBS Mobiles Ltd., A1 Comms, 02 store, Ace Connections, CRC Ltd., M-Viron, Fone Bitz Ltd., T-Mobile, Car-fi and M B C. Many of these are well-reputed companies that are known for the quality of their help far and wide. There is a vast range of mobile phone networks in UK that provide the users with a broad array of serve and deals. Generally, all networks provide their users with good services, though there is disparity between the quality of customer service given by different mobile phone networks.... Millions of users in the area are quite satisfied with the service provided by Vodafone in East Midlands UK. Switching to Vodafone was the best thing I did, my monthly costs were reduced considerably and as a bonus Vodafone switched my contract from Vodafone 250 to Vodafone 500 after a mon th of use (Ciao, 2011a). From a top up card, users of the Orange SIM can put up to ?50 to use. SMS charges in the ?50 top up service are up to 60% lesser as compared to most of the mobile networks in the East Midlands. O2 Store has been providing the users with excellent service in East Midlands, UK for many years. One of the users said, ...people who dont like the O2 network, making claims that they are unreliable and over charge but to be honest I couldnt ask for more. Let me tell you why I chose O2 as my network and why I will be a customer for life-time (Ciao, 2011b). Some of the potential advantages that O2 offers in comparison to its competitors in the East Midlands, UK include cheap rates and stag offers, wonderful and 24/7 online customer service and broad coverage, though O2 turns out to be dear(p) when it has to be used abroad. T-Mobile is one of the strongest competitors among the mobile phone networks in East Midland, UK. Advantages offered by T-Mobile over former(a) networks include good relations with customers and good price plans whereas the disadvantages include lesser secrecy in the come forth of phones and limited number of customer service agents. T-Mobile is recommended by up to 47 per cent of the users (Ciao, 2011c). Nevertheless, T-Mobile provides users with one of the cheapest services in the area. Users of the T-Mobile can receive put down insurance for three months, free phone with connection and free of cost voicemail retrial for no more than